Tuesday, December 28, 2010

Msg from Raddish McTavish




Sorry no details on the last restaurant I reviewed, I have been procrastinating, and decided to just get the scores up for now, and come back and fill in the details later.


By Jena 'Raddish' McTavish

Eggsmart Kingston Rd. Scarborough ON 4.6 STARS








There is no map of this location but it is located very close to 2301 Kingston Rd which is a Shoppers Drugmart. 


WAIT STAFF - Worth 1 Star
* Appearance, were they tidy looking, and well groomed.
.2
* Friendly Service, did they greet me, offer me a drink menu right away, keen to refill water etc.
.2
* Speedy service, how long did I wait to be seated, served, and to receive my bill.
.2
* Suit the Venue, were there calm wait staff in a calm restaurant, or fast paced staff in a fast paced restaurant.
.0
* Customer Service, if there were any issues, how well were they dealt with, or did my Wait Staff notice anything that might make my meal a little more enjoyable.
.2 

.8 STAR

RESTAURANT - Worth 1 Star
* Atmosphere, good, or bad?
.2
* Noise level from non dining room sources.
.0
* Cleanliness, was my table wiped, if not was it wiped as soon as I was seated?
.2
* Enough seating for expected crowd?
.2
* Handy-cap Accessible
.2

.8 STAR

FOOD - Worth 1 Star
* Taste, even though other venues may taste different, or even better, did THIS food taste good?
.2
* Cooked well.
.2
* Serving Size, did I have enough?
.2
* Texture, smooth, gritty, too dry, too moist, too hard, too soft compared to how it should be.
.2
* Presentation, not just did the plate look good to me, but were the dishes chipped, was hot and cold food separated, dry and wet food separate?
.2 

1 STAR

COST - Worth 1 Star
* Was it worth the price?
.2
* Did I have to choose my dish based on cost because items I wanted were over priced?
.2
* Were prices competitive to other "like" venues
.2
* Did they charge extra for items that should be included in the meal like toast or gravy?
.2
* Would this price range be economical for everyday dining?
.2

1 STAR

OVERALL IMPRESSION - Worth 1 Star
.0* Would not go back, did not enjoy, highly unimpressed

.2* Would Avoid if possible, not reccommended, slightly unimpressed, would not recommend to a friend.

.4* Neither impressed or unimpressed, wouldn't recommend, but would eat there again if I was in the area and 
hungry.

.6* Would go back, and recommend this place, was impressed by this venue.

.8* Definitely will be back! I will recommend to friends, and viewers, I was highly Impressed.

1* Considered buying my own I loved it that much!
 1 STAR

Total STARS 4.6




By Jena 'Raddish' McTavish




Monday, December 6, 2010

Lonestar Texas Grille Etobicoke On, 4 STARS










WAIT STAFF - Worth 1 Star
* Appearance, were they tidy looking, and well groomed.
.2 STAR
* Friendly Service, did they greet me, offer me a drink menu right away, keen to refill water etc.
.2 STAR
* Speedy service, how long did I wait to be seated, served, and to receive my bill.
.0 STAR - I expected my food to be ready shorlty after we got there. We pre ordered a 72oz steak for a birthday, but they didn't start it until after we got there, they said it would be ready 30 minutes after we all arrived, but it was more like 45 mins. (It was a Saturday night, very busy as well) We waited long enough for the bill that our waitress only noticed we hadn't gotten it until she saw us getting ready to leave.
* Suit the Venue, were there calm wait staff in a calm restaurant, or fast paced staff in a fast
paced restaurant.
.2 STAR
* Customer Service, if there were any issues, how well were they dealt with, or did my Wait Staff notice anything that might make my meal a little more enjoyable.
.1 STAR - Cutting this in half because we actually asked for a piece of the steak to be cut off and cooked well done for one of my party members, and the rest be cooked medium, that was done without an issue. However we also mentioned that the seating they gave us being so close to the window was actually very cold, they said they couldn't move us because the dining area was full, but said they would crank the heat, after a few minutes I could feel the heat coming down but my friends sitting by the window ate with the winter coats on. My waitress forgot about the extra we asked for but otherwise was a delight.

.7 STAR


RESTAURANT - Worth 1 Star
* Atmosphere, good, or bad?
.1 STAR - Loved the setup, felt like I was in a western movie, but like I said our table was freezing, when a friend moved from her window seat to sit beside me, the cool air started penetrating me, I guess she was blocking it for me all night until she moved, I realized then how cold she must have been sitting there for 2 hours.
* Noise level from non dining room sources.
.2 STAR - Heard nothing from the kitchen or outdoors
* Cleanliness, was my table wiped, if not was it wiped as soon as I was seated?
.2 STAR - This venue was very clean, the washrooms were above average in style and cleanliness.
* Enough seating for expected crowd?
.2 STAR - They seemed to have no line up, but a full dining room, so they had just enough seating for everyone.
* Handy-cap Accessible
.2 STAR - 2 Handicap washrooms located upstairs on main floor, and wide area to easily move a wheelchair through withouth risk of bumping into other tables.

.7 STAR

FOOD - Worth 1 Star
* Taste, even though other venues may taste different, or even better, did THIS food taste good?
.2 STAR - Food was very tasty, we had the steakm calamari, sweet potato fries, baked potatoe, Sante Fe chicken sandwich, and on another oaccasion I ordered the ribs (best I ever had)
* Cooked well.
.2 STAR - not only was the 72oz giant steak cooked to how I ordered it, they gladly cut a piece off and cooked it well done for a friend who wasn't into the pink middle. Everyone was happy, the fries were tender, and nobody complained about the food.
* Serving Size, did I have enough?
.2 STAR - Serving size was good, we did have a pretty big steak that we shared, however on another occasion I had ordered a rib plate, and that too was big enough to satisfy my hunger. Fountain drinks here are bottomless! Always a plus.
* Texture, smooth, gritty, too dry, too moist, too hard, too soft compared to how it should be.
.2 STAR - No complaints from my friends, and I was happy with the texture of everything I ordered on both occasions 
* Presentation, not just did the plate look good to me, but were the dishes chipped, was hot and cold food separated, dry and wet food separate?
.2 STAR - Good presentation

1 STAR

COST - Worth 1 Star

* Was it worth the price?
.2 STAR - This place a little more expensive than your ordinary restaurant, however it is competetive with other like venues, the food was worth the cost.
* Did I have to choose my dish based on cost because items I wanted were over priced?
.2 STAR - No, however I expected slightly higher prices than an everyday restaurant, I wasn't surprised by the prices.
* Were prices competitive to other "like" venues
.2 STAR - Yes
* Did they charge extra for items that should be included in the meal like toast or gravy?
.2 STAR - No
* Would this price range be economical for everyday dining?
.0 STAR - No, this is not an everyday eatery. This would rank in my once a month budget.

.8 STAR

OVERALL IMPRESSION - Worth 1 Star
.2* Would not go back, did not enjoy, highly unimpressed

.4* Would Avoid if possible, not reccommended, slightly unimpressed, would not recommend to a friend.

.6* Neither impressed or unimpressed, wouldn't recommend, but would eat there again if I was in the area and hungry.

.8* Would go back, and recommend this place, was impressed by this venue.

1* Definitely will be back! I will recommend to friends, and viewers, I was highly Impressed.

.8 STAR


Total STARS 4






Raddish McTavish, Jena

Orchard Family Restaurant - Mississauga ON 4.4 STARS


WAIT STAFF - Worth 1 Star
* Appearance, were they tidy looking, and well groomed.
 .2 STAR
* Friendly Service, did they greet me, offer me a drink menu right away, keen to refill water etc.
 .2 STAR
* Speedy service, how long did I wait to be seated, served, and to receive my bill.
 .2 STAR this place is always busy however the service is still speedy.
* Suit the Venue, were there calm wait staff in a calm restaurant, or fast paced staff in a fast paced restaurant.
.2 STAR
* Customer Service, if there were any issues, how well were they dealt with, or did my Wait Staff notice anything that might make my meal a little more enjoyable.
.2 STAR

1 STAR - I love the wait staff at this restaurant, they are mostly middle aged or older woman, very kind, polite, clean and tidy woman, they give me that feeling that I am eating at home with family. They make the restaurant more cozy feeling.

RESTAURANT - Worth 1 Star
* Atmosphere, good, or bad?
.2 STAR - Most of the seating are booths, and the dining tables with chairs are all on a raised level in the back, the restaurant has a calm, and cozy atmosphere.
* Noise level from non dining room sources.
.0 STAR - This place is usually packed on Sundays after church, and is quite noisy,you may prefer an evening or weekday lunch hour if you prefer a quieter setting.
* Cleanliness, was my table wiped, if not was it wiped as soon as I was seated?
.2 STAR - Washrooms, tables, floors, kitchen area, and entrance were immaculate.
* Enough seating for expected crowd?
.2 STAR - This restaurant has a line sometimes, but since it's quite large the line goes fast, Orchard seats quite a few people.
* Handy-cap Accessible
.2 STAR - Dooryway is unobstructed, and entrance walkway is quite wide, and washrooms have a handicap stall on the main level.

.8 STAR

FOOD - Worth 1 Star
* Taste, even though other venues may taste different, or even better, did THIS food taste good?
.2 STAR - Pancakes are he best in town, everything else is comparitive, and competitive to other like venues.
* Cooked well.
.2 STAR - Never over cooked, or under cooked, they make it how I ask for it.
* Serving Size, did I have enough?
.2 STAR -  Serving sizes here are very generous, I usually have to split a breakfast, I don't always finish my meal.
* Texture, smooth, gritty, too dry, too moist, too hard, too soft compared to how it should be.
.2 STAR
* Presentation, not just did the plate look good to me, but were the dishes chipped, was hot and cold food separated, dry and wet food separate?
.2 STAR

1 STAR

COST - Worth 1 Star
* Was it worth the price?
.2 STAR – Food:Price, definitely worth it!
* Did I have to choose my dish based on cost because items I wanted were over priced?
.2 STAR – This place has such great picing I can choose whatever I like without considering the price.
* Were prices competitive to other "like" venues
.2 STAR – absolutely!
* Did they charge extra for items that should be included in the meal like toast or gravy?
.0 STAR – They do actually charge you if you plan to ider a big breakfast and share it with someone, the charge is low, but I do not think there should be a charge to share a meal.
* Would this price range be economical for everyday dining?
.2 STAR – For those who eat out everyday before work, or at lunch the prices here are affordable for everyday dining.

.8 STAR

OVERALL IMPRESSION - Worth 1 Star
.2* Would not go back, did not enjoy, highly unimpressed
.4* Would Avoid if possible, not reccommended, slightly unimpressed, would not recommend to a friend.
.6* Neither impressed or unimpressed, wouldn't recommend, but would eat there again if I was in the area and hungry.
.8* Would go back, and recommend this place, was impressed by this venue.
1* Definitely will be back! I will recommend to friends, and viewers, I was highly Impressed.

.8 STAR


Total stars 4.4

Sunday, November 21, 2010








Welcome!
I call myself Raddish online here, it is a childhood nickname that rhymes with my last name. I eat out quite a bit, and pay attention to a lot of details while in the venue. Here you can check out on my blogspot what I have to say about local venues in Toronto, and Mississauga and well the GTA. I go to a lot of all day breakfast places, and for dinner I usually try the Salmon, or Steak, Baby back ribs, or Seafood Linguine. Here is my list of points to consider when rating a restaurant. I don't just taste the food, and say I liked the place or not. I have a very diverse list of ways of rating the venue on a 5 star scale. The 5 points are Wait Staff,  Restaurant, Food, Pricing, and the Overall Impression. There are also 5 sub points to each point which helps me decide whether or not to give them a partial star or full star or no star for that main point.

WAIT STAFF - Worth 1 Star
* Appearance, were they tidy looking, and well groomed.
* Friendly Service, did they greet me, offer me a drink menu right away, keen to refill water etc.
* Speedy service, how long did I wait to be seated, served, and to receive my bill.
* Suit the Venue, were there calm wait staff in a calm restaurant, or fast paced staff in a fast paced restaurant.
* Customer Service, if there were any issues, how well were they dealt with, or did my Wait Staff notice anything that might make my meal a little more enjoyable.

RESTAURANT - Worth 1 Star
* Atmosphere, good, or bad?
* Noise level from non dining room sources.
* Cleanliness, was my table wiped, if not was it wiped as soon as I was seated?
* Enough seating for expected crowd?
* Handy-cap Accessible

FOOD - Worth 1 Star
* Taste, even though other venues may taste different, or even better, did THIS food taste good?
* Cooked well.
* Serving Size, did I have enough?
* Texture, smooth, gritty, too dry, too moist, too hard, too soft compared to how it should be.
* Presentation, not just did the plate look good to me, but were the dishes chipped, was hot and cold food separated, dry and wet food separate?

COST - Worth 1 Star
* Was it worth the price?
* Did I have to choose my dish based on cost because items I wanted were over priced?
* Were prices competitive to other "like" venues
* Did they charge extra for items that should be included in the meal like toast or gravy?
* Would this price range be economical for everyday dining?

OVERALL IMPRESSION - Worth 1 Star
1* Would not go back, did not enjoy, highly unimpressed
2* Would Avoid if possible, not reccommended, slightly unimpressed, would not recommend to a friend.
3* Neither impressed or unimpressed, wouldn't recommend, but would eat there again if I was in the area and hungry.
4* Would go back, and recommend this place, was impressed by this venue.
5* Definitely will be back! I will recommend to friends, and viewers, I was highly Impressed.

As you can see, even if the customer service was horrible, it is still possible to get 1 Star, so be sure not go by star ratings done by those who do not have a system they use to figure out how many stars they will give. In this blogspot not only will you see how many stars I have given each venue, but you will see for what I have given them for, and my comments on points that stood out.

I plan to include maps and location details as customer experience tends to differ based on location.

Bon Appetit!
    Raddish

Jena McTavish